Summary - Human is naturally lazy.. Authority needed
Yesterday is a “Pay-my-bills” day. So after the Jumaat Prayer, it will just be me and the bank.. Everything is fine, but I need to complain on one thing. The BSN (Bank Simpanan Nasional)
Just imagine, about 40 people queing and only two counters opened.It’s not that they are not enough staff to man the counters. There are guys behind the back door sitting and laughing. I know that it must be their lunch break, but I think the management can do more to settle this problem. For your information, this condition has been a practice since before I was transfered here.
What I did, I first go to the BSN to get the queing number, then I just take my time doing other chores. Believe me, I even had time for shopping my MONTHLY groceries. It’s that bad..
I don’t expect the staff to be self motivated. That is just near impossible when there is no reward in working harder. This is entirely up to the management to do something. Maybe reward the staff by asking them to collect the queue number. Then everyone will do their work faster to serve more people and get more incentive
Applying this to life, I guess.. when things go wrong. The person in charge must be the first to do something about it. Never expect people to be self driven to work harder. Human is just lazy by nature… it’s going to be very hard to change this.
Parent saw their children spending more time with television must do something to change tv into books and study. They should never assume their children will be self-motivated to study for their future.
Again human is naturally lazy. But there are some rare people who are hardworking, and will go the extra mile while completing his/her responsibilities. These are really rare breed. And usually these are the people who will be the successful ones.
Any ideas on how to keep us not only motivated but willing to do extras? 
I have some ideas but let’s hear yours first…
————–Personal Note————-
About 1 year back, I’m not that comfortable using internet to do my banking. But I force myself and now I cut 50% of the time spent. The post office here is far worse compared to BSN. I guess that what push me to start internet banking
Are you currently using internet banking?
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